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The growth of telemedicine and digital health has made healthcare a prime target for cyberattacks, with breaches like the 2024–25 Synnovis incident showing how system failures can cost lives. Brokers play a crucial role in helping clients strengthen defences and align cyber and malpractice cover to close dangerous gaps in protection.
Telemedicine has reshaped healthcare, creating new risks beyond traditional malpractice from data breaches to system failures. Brokers who understand these exposures can better protect clients with tailored cover, ensuring digital healthcare is supported by modern, comprehensive insurance solutions.
Medical indemnity – or medical malpractice insurance – is one of the most complex liability classes in the UK market. For brokers, it represents both a regulatory necessity and a significant advisory opportunity.